Canadian Credible Leadership Series Skills
The CCL Series will help you to develop expertise in 60 leadership skills in the following areas:
- Self Management
- Interpersonal Communication
- Problem Solving
- Team and Organizational Development
- Versatility Skills for Style, Role and Skill Shifting
Each series gives you an understanding of your own abilities to demonstrate behaviours in a set of skills and competencies.
The series has automatic bookmarking to save your learning progress as you work through the program.
Series 1: Skills of Personal Mastery, Interpersonal Communications, and Conflict Management
- Self-Management Skills
- Grounding and Centering
- Beliefs Clarification
- Specifying Your Personal Purpose and Vision
- Identifying Your Values
- Career Planning
- Time Management
- Stress and Energy Management
- Maintaining a Positive Mental Attitude
- Interpersonal Communication
- Self-Disclosure
- Image Management
- Attending
- Observing
- Suspending Frame of Reference
- Questioning and Listening
- Impression Management
- Responding with Understanding
- Assertiveness
- Confrontation
- Challenging
Length: 24 hours
Series 2: Skills for Opportunity and Problem Management
- Problem Management
- Opportunity Leveraging
- Advanced Empathy
- Problem Exploration
- Problem Specification
- Problem Ownership
- Goal Setting
- Goal Ownership
- Action Planning
- Implementing Action Plans
- Confrontation
- Self-Sharing
Length: 12 hours
Series 3: Skills for Team and Organizational Development
- Team and Organizational Development Skills
- Informal Assessment Skills
- Formal Assessments
- Problem-Management Facilitation
- Needs Clarification
- Readiness-Checking
- Values Alignment
- Vision and Purpose
- Consensus-Building
- Strategy-Consensus Building
- Implementation Planning
- Strategic Planning
- Leading Teams
- Versatility Skills
- Building Accountability
- Assessment of Personal Styles
Length: 12 hours
Series 4: Skills of Versatility
- Style-Shifting
- Intentionally Assessing
- Assessment of Roles
- Role-Shifting into Tasks
- Style, Readiness, Willingness, Ability and Shifting Skills
- Recognition of a Team's or Organization's Stage of Development
- Facilitation of the Organization
- Development of Stages
- Cross-Functional Continuous Improvement Team
- Assessment of Leadership Skills
- Coaching Other Leaders
- Lead Environmental Scanning
Length: 12 hours