Support

Technical Support

Forgot your password?

1. Go to your login page
2. Under the Login window, select 'Forgot Password'
3. Follow the prompts

Forgot your username?

1. Go to your login page
2. Under the Login window, select 'Forgot Username'
3. Follow the prompts

If you are looking for support of other topics, please look at our Technical FAQs.

CPKN provides technical support to learners through its bilingual Support Desk. Accessible via email and telephone, CPKN Support Specialists help users deal with any functionality issues that they may encounter within a course or portal, answer questions on pricing, provide reports, and direct general inquiries to appropriate CPKN staff.

Contact CPKN's Support Desk at:

Hours of Operation: Monday - Friday, 8 am - 8 pm (EST)

e-Mail: support@cpkn.ca
Toll Free Tel: 1-866-357-CPKN (2756)
Toll Free Fax: 1-866-629-4298