CPKN Model

Development Process

CPKN’s team of instructional designers, developers/programmers, and graphic artists apply industry best practices to create effective training courseware. CPKN works closely with designated Subject Matter Experts (SME) from Content Provider organizations at all stages of the process and uses defined protocols and procedures to analyze, design, develop, and implement courses.

Throughout the process, each course undergoes rigorous quality assurance by the CPKN team, the SME, peer reviewers, and third party agencies. All courses are SCORM compliant for delivery on CPKN’s system; courses can also be packaged for delivery on a client’s existing Learning Management System.

CPKN follows an ADDIE (Analyze, Design, Develop, Implement, Evaluate) model. The ADDIE model is commonly utilized in the development of e-learning. In general, CPKN performs for the following activities at each stage of the process:

Analysis

This preliminary stage allows CPKN to determine the overall scope and expectations for a project. Based on discussions with the Content Provider organization, CPKN outlines objectives, target audience, proposed content, challenges/risks, and an estimated project budget.

Design

The Instructional Design staff work with the SME to design a learning solution. All content (manuals, PowerPoint presentations, videos, brochures, etc.) is compiled and reviewed to create a content document which is then broken down into defined storyboards for each lesson of the course.

The overall look and feel of the course, including media treatments (i.e. interactive practice activities, scenarios, video/audio segments, animations, etc.), is also determined at this time. Once the storyboards have been approved by the SME, the course goes to Development.

Development

CPKN’s Developer/Graphic Arts team use industry standard development tools to assemble the course from storyboards and assets into an e-learning interface. While each course varies, treatments include photos, video/audio, illustrations, animations, and activities. The course will be reviewed by the SME at both alpha and beta stages.

Implementation

Once the course has been approved by the SME, it is released to a panel of peer subject experts for review. Any changes from that review are incorporated into the course prior to final release to learners.

Evaluation

On release, CPKN implements an evaluation process to determine course effectiveness and collect learner feedback. Evaluations may include assessments (pre- and/or post-course testing), surveys, focus groups, and third party evaluations.

Maintenance

After a course is launched, it immediately enters a maintenance cycle where content is reviewed at least annually by the SME. Updates and changes are made to the course as required to ensure learners always have access to the most up-to-date information.